Estela has served as Director of Admissions and Patient Services at Sunrise House Treatment Center since 2001. With over 20 years of experience in managing admissions and business offices in both the nonprofit and for-profit sectors, she is a health insurance and payment process expert.
Leveraging her knowledge of benefits verification, insurance, and non-insurance reimbursement alternatives, as well as collections, Estela ensures a smooth transition for all patients from intake through treatment and discharge.
She remains committed to providing excellent customer care by implementing highly effective admissions processes and reimbursement protocols that serve the patients, their families, and the facility.