Drug and Alcohol Abuse Hotlines

For more information about substance abuse or mental health concerns, or if you or someone you care about need to talk in a crisis situation, you can reach out to the following hotlines:

  • Sunrise House – Our inpatient rehab in New Jersey can help you or a loved one get started on the road to recovery. Call us at to get started.
  • Substance Abuse and Mental Health Services Administration hotline (SAMHSA) at 1-800-662-4357. This hotline provides free, confidential information and referrals to treatment in English and Spanish, 24/7, 365 days a year.
  • IMAlive live online network. This organization focuses on suicide intervention, prevention, awareness and, education. They provide help and hope through online crisis chat, college campus and high school events, and other educational programs. You can chat with a qualified volunteer by using the “chat now” function located on the upper right-hand corner of their website here.
  • Boys Town hotline at 1-800-448-3000. This is a 24/7-crisis hotline that focuses on providing information and assistance to teens and parents. If you prefer, you can text VOICE to 20121 between noon and midnight CST.
  • National Alliance on Mental Illness (NAMI) helpline at 800-950-NAMI, available Monday through Friday between 10AM and 6PM ET, or via email at info@nami.org. This is a nationwide peer-support service providing information, resource referrals, and support to people living with a mental health condition, their family members and caregivers, mental health providers, and the public. If you are in crisis, you can also reach out to their crisis text line by texting NAMI to 7417.
  • National Suicide Prevention Lifeline at 1-800-273-8255. This lifeline offers assistance 24/7, 365 days a year. They provide free, confidential support for people in distress, with a focus on suicide prevention, and offer crisis resources for anyone in need. You can also use their online chat function located on their website here.
  • Lines for Life Alcohol and Drug helpline at 1-800-923-4357. If you are in crisis you can call their suicide prevention hotline at 1-800-273-8255. For support for veterans, service members and their families, call 1-888-457-4838. All hotlines are available 24/7, 365 days a year. The Alcohol and Drug helpline helps individuals and family members seeking crisis intervention, treatment referral, and chemical-dependency information.

Drug and alcohol hotlines are beneficial resources for people who are interested in recovery from substance misuse. If you or someone you care about is struggling with addiction, calling a hotline can be a good way to obtain information about substance abuse and recovery.

You can ask for referrals to rehabilitation facilities and talk to a compassionate professional or volunteer when you feel overwhelmed by issues related to addiction or other mental health concerns.

If you or someone you care about is in crisis or is experiencing a medically or mentally dangerous situation, call 911 immediately.

What are Alcohol and Drug Hotlines?

Drug addiction help hotlineAddiction doesn’t just affect the user—it can have an impact on everyone involved in that person’s life. Alcohol and drug hotlines are resources that are available for anyone who is affected by addiction, whether you are a person who abuses substances or a loved one, spouse, or partner of someone who you suspect abuses alcohol or drugs.

Calling a drug and alcohol hotline connects you with a trusted advisor who will listen to your concerns and offer guidance on how to proceed toward the path to recovery.

In most cases, hotlines are available 24/7, so you can call anytime, day or night. Hotlines are confidential and anonymous, so you don’t need to worry about providing any identifying information, and there’s no pressure to act if you’re not yet ready to do so.

Many people who staff hotlines have been in your shoes, so they realize how difficult and scary it can be to reach out for help.

American Addiction Centers—the parent company of Sunrise House—employs Admission Navigators who have gone through treatment themselves and are in recovery, so you can rest assured that you will be speaking with someone who knows what you are going through.

Should You Call an Addiction Hotline?

Calling a drug addiction crisis hotline is a good idea for anyone who is affected by addiction. If you’re not sure whether you or your loved one may be addicted, you can familiarize yourself with the signs and symptoms of addiction, which include:1

  • Using more of a substance than originally intended.
  • Expressing a desire to stop using yet continuing to use despite numerous efforts to cease or decrease substance usage.
  • Spending a great deal of time obtaining, using, and recovering from the effects of the substance.
  • Cravings, or an intense desire for the substance, especially in situations or environments where the person has previously used.
  • Failing to fulfill major obligations at work, home, or school because of substance use.
  • Continuing substance abuse despite experiencing interpersonal problems that result from the effects of the substance.
  • Stopping or reducing important social, recreational, or occupational activities because of substance use.
  • Using the substance in situations where it is physically hazardous to do so (such as while driving or operating machinery).
  • Tolerance, which means a person requires higher amounts to achieve previous effects.
  • Withdrawal, which means that a person experiences unpleasant effects or symptoms when they try to stop using and may resume using to avoid these symptoms.

Although helplines are trusted and useful resources, they are not designed to provide emergency care.

If you or someone you care about is in crisis or is experiencing a medically or mentally dangerous situation, call 911 immediately.

Treatment Options with Sunrise House

Sunrise house hotline treatment options for addictSunrise House offers a variety of levels of care that are tailored to meet your specific requirements. This can include your history of substance use, physical health, psychological concerns, previous attempts at treatment, and clinical recommendations. You may move to different levels of care based on your needs throughout the duration of your stay.

Medical Detox

This is often the first step in the treatment process for many people. You will be assisted by caring staff, who will help you comfortably and safely wean off the substance as your body detoxes. You’ll receive round-the-clock monitoring and supervision to help address any withdrawal symptoms or other physical or mental symptoms that may occur.

Inpatient/Intensive or Residential Treatment

This is a form of 24/7 care where you live at a rehabilitation facility and receive round-the-clock monitoring, supervision, and support from medical and clinical substance abuse treatment experts. Inpatient treatment is ideal for people who have a high risk of relapse, have an unstable home environment, or who require medical treatment during rehab. Find out more about inpatient treatment in NJ.

Partial Hospitalization (PHP)

This is an outpatient form of treatment designed to provide a high level of care to people who wish to live at home and do not need 24/7 monitoring but still require intensive support. You attend treatment around 5 hours per day, but you can attend additional meetings if you want. In many cases, people use PHP as a step-down to transition from inpatient treatment to living at home. 

Intensive Outpatient (IOP)

This is a less intense form of outpatient treatment where you meet with a counselor 3 days per week, in the mornings, evenings, or both. Therapy is structured in 3-hour blocks. In addition to counseling, you can also participate in lectures on addiction and recovery.


This is less structured than PHP or IOP but still provides a high quality of care. You may attend treatment 1-2 days per week and participate in a variety of treatments, such as a weekly aftercare group, family counseling, individual counseling, and parent education.

Dual Diagnosis/Co-occurring Disorder Treatment

This is designed for people who have multiple mental health disorders, such as a substance use disorder and depression. It is an integrated form of treatment in which the same treatment team addresses your recovery from both disorders.

Trauma Treatment

People who have been exposed to traumatic situations, whether that means childhood abuse, domestic violence, or military combat, often suffer from posttraumatic stress disorder (PTSD) in addition to the addiction. This requires a specialized approach to address both disorders; a person’s family and partners (if they are available) are encouraged to participate in the treatment process through attending educational lectures, counseling, and therapy. 

Treatment for Addicted Professionals

People in stressful occupations often suffer from burnout or psychological problems in addition to addiction. These issues can be worsened by job stress. Rehab for addicted professionals takes into account the specific issues caused or exacerbated by your work life to provide the best treatment approach for your unique needs.

Sunrise House’s Brand Promise

Sunrise House strongly believes in the effectiveness of their treatment programs and stands behind their ability to help people struggling with addiction so much so that it offers a 90-day brand promise. This means that they guarantee that you will stay clean and sober if you successfully complete their 90-day program, or you can return for a complimentary 30 days of treatment (terms and conditions apply).

We can help. Call us right now to speak with one of our admissions navigators who can help answer all of your questions, including those about insurance and payment options. We offer several types of addiction treatment that can help you or your loved one put a stop to active addiction today. So, do not wait any longer. Call us at right now.



  1. American Psychiatric Association. (2013). Diagnostic and Statistical Manual of Mental Disorders: Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition. Arlington, VA: American Psychiatric Association.
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